CHARLES MAISON — RETURNS POLICY

Effortless elegance, even in the details.

30-Day Return Window

We want you to feel confident in every piece you choose. If your item isn’t quite right, you may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return, the item must be:

• Unworn and in original condition

• With all tags, labels, and protective packaging

• Free from signs of wear, scent, or damage

Once approved, we will guide you through the simple return process.

Return Shipping

Please note that customers are responsible for the return shipping cost.
We recommend using a trackable shipping service to ensure your item reaches us safely.

Refunds

After your return is received and inspected, your refund will be issued to your original payment method.
Please allow 15-30 business days for the refund to appear, depending on your bank or payment provider.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return (such as undergarments or items marked as final sale).

Need Assistance?

Our team is here to help.
For questions or support, please contact us at: support@charlesmaison.com